Contact Us

Tell us what your practice needs.

Ask us about a practice website, patient calls, or how Medelic could work for your practice.

Book a Demo

See Medelic in action with a personalised demonstration tailored to your practice's needs.

General Enquiries

Questions about Medelic, partnerships, or anything else? Get in touch with our team.

hello@medelic.com →

Customer Support

Existing customer? Our support team is available Monday to Friday, 8am to 6pm.

support@medelic.com →

Send a Message

Get in touch

Tell us what your practice needs. We'll get in touch to discuss how we can help.

Contact Information

Find us

Headquarters

336 Molesey Road
5F Motive Group
Walton-On-Thames
United Kingdom
KT12 3PD

Email

hello@medelic.comGeneral, media and careers enquiries

support@medelic.comCustomer support

Social

Office Hours

Monday - Friday: 9:00am - 6:00pm GMT
Saturday - Sunday: Closed

Common Questions

Before you reach out

Many of your questions might already be answered in our FAQ. We've compiled the most common questions about Medelic, from integration to clinical safety.

View FAQ

How long does implementation take?

We'll discuss the service and your practice's setup, then agree the scope and timing with you.

Do you integrate with EMIS and SystmOne?

EMIS integration is built against the IM1 FHIR R4 interface, with IM1 assurance in progress. It is not yet available in practices. SystmOne is on our roadmap.

Is there a minimum practice size?

Medelic works for practices of all sizes, from single-GP surgeries to large PCNs.

Ready to see Medelic in action?

Book a personalised demo and see how Medelic can transform patient access at your practice.