From voice and chat triage to secure messaging and smart routing. Medelic provides a complete digital front door for NHS practices.
Text-based triage interface using the same clinical protocol engine. Accessible 24/7 for patients who prefer typing over talking.
Learn more → NewAsynchronous communication between patients and practice. GDPR-compliant, integrated with triage workflow.
Learn more → NewAutomated appointment reminders, DNA reduction messaging, and dropped call re-engagement campaigns.
Learn more → NewIntelligent routing to community pharmacies for appropriate conditions. Aligned with NHS 2024 mandate.
Learn more → NewAdvanced reasoning for complex cases with comorbidities. Adaptive questioning that handles multiple presenting symptoms.
Learn more →Natural language understanding across 40+ dialects. Real-time transcription and clinical pathway navigation.
Learn more →Bi-directional EMIS and SystmOne integration. Automatic SNOMED-CT coding and consultation summaries.
Learn more →DCB0129 compliant with rigorous red flag detection. Every decision logged with clinical rationale.
Learn more →All patient interactions flow through the same clinical protocol engine, ensuring consistent triage outcomes regardless of channel.
Voice calls, chat interface, SMS responses. Patients choose their preferred method.
Clinical pathways, red flag detection, SNOMED-CT coding. The intelligence layer.
GP appointment, pharmacy referral, emergency escalation. Right care, right place.
Join practices across the NHS who are tripling their clinical capacity with Medelic.