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Thoughts on AI in healthcare, primary care access, clinical safety, and building technology for the NHS.

March 2026 / Practice Management

GDPR Compliance Without the Spreadsheets: Automating Data Requests, Retention, and Consent

Subject access requests, retention schedules, and consent records don't have to eat your admin team's week. Here's how automation changes the maths.

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March 2026 / Engineering

Multi-Tenant Real-Time Events: Building Tenant-Scoped SSE with 75 Lines of Go

How we built a lightweight in-memory pub/sub broker that keeps real-time clinical events strictly isolated between practices.

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January 2025 / Clinical Safety

Understanding DCB0129: Clinical Risk Management for AI in Healthcare

A practical guide to the clinical safety standard that governs health IT systems in the NHS, and what it means for AI deployments.

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December 2024 / Primary Care

The 8am Rush: Why Phone Access is Broken and How We Can Fix It

The daily scramble for GP appointments isn't just frustrating - it's a systemic failure that harms patients and burns out staff.

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November 2024 / Technology

Voice AI for Clinical Conversations: Lessons from 10,000 Triage Calls

What we've learned about building AI systems that can conduct safe, effective clinical conversations over the telephone.

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October 2024 / Integration

Integrating with EMIS and SystmOne: A Developer's Perspective

Building bi-directional integration with NHS clinical systems - the technical challenges and how we solved them.

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September 2024 / Case Study

Riverside Medical Centre: 6 Months with Medelic

How a busy urban practice transformed their patient access and recovered 15 hours of clinician time per week.

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August 2024 / Opinion

Will AI Replace GPs? The Wrong Question

The debate about AI replacing doctors misses the point. The real opportunity is using AI to make medicine more human.

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