Medelic is an AI-powered operating system for GP practices. We replace the patchwork of phone lines, online forms, third-party triage tools, and manual admin with one integrated platform — purpose-built for NHS general practice.
The 8am phone queue has become a symbol of everything broken in primary care access. Patients struggle to get through. Receptionists are overwhelmed. GPs spend precious time on administrative triage instead of clinical care.
Medelic exists to solve this. Our AI handles the initial patient contact, gathering clinical information with the precision of a trained triage nurse, then presents cases to clinicians in a structured format ready for decision-making.
The result: patients get through immediately, practices reclaim hours of staff time, and GPs can focus on what they trained for - caring for patients.
Clinical safety is non-negotiable. Every feature, every update, every decision is filtered through our clinical governance framework. We'd rather ship slower than ship unsafe.
Technology should enhance human connection, not replace it. Our AI handles the administrative burden so clinicians can spend more time with patients who need them most.
We build for the reality of general practice - tight budgets, legacy systems, staff shortages. Our solutions work within existing workflows, not against them.
Our founder previously built, scaled, and exited a global technology company that was acquired by Worldpay. The VCs did very well. The customers who made it all possible didn't see a penny.
That didn't sit right. Medelic is built differently. We're going direct to the people who actually matter — the GP partners and clinicians who understand primary care because they live it every day. Nobody understands this market like the people who run practices, treat patients, and know what needs to change.
This isn't a first-time founder's experiment. The playbook is proven. The difference this time is who benefits.
Previous company scaled globally and was acquired by Worldpay. The experience of building, scaling, and exiting a technology company informs everything we do at Medelic.
We're raising directly from GP partners because the people who use the product should share in its success. When your customers are your investors, the product gets better faster.
We don't build in isolation. GP partners shape the product around real clinical workflows, bringing the operational insight that no market research could replicate.
We're building the platform that will define how GP practices operate. Whether you want to use Medelic, invest, or join the team — we'd love to hear from you.